Chat Support (Japanese - Native / Local N1)

Location:?KL sentral
Working Hours:?24/7
Qualification:?Fresh Grad - Bachelor's Degree
Salary: RM7,300 (Native) RM6,300 (Local)


Job Description

  • Customer service by telephone, mail and chat.
  • Sometimes required to use some level of judgement in defining solutions, adapt existing process, and escalate critical or more complex queries to the next level for resolution.
  • Have the ability to deliver quality work in a fast paced environment.
  • Understand client policies and guidelines.
  • Attend and solve doubts complaints and comments to users/customers.
  • Ability to perform different tasks at once.
  • Flexible to work in shifts.

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